Racepoint Global has appointed Amy Palladino as Executive Vice President of Strategic Services, in a move to strengthen its employee communications and change management capabilities. Palladino will spearhead the growth of RPG Prism, the company's newly expanded practice dedicated to these critical areas.A seasoned communications professional with a proven track record, Palladino brings a wealth of experience to Racepoint Global. Throughout her career, she has held senior positions at leading organisations like Ketchum and Heineken, where she honed her expertise in executive communication, change management, and internal communications. Most recently, Palladino served as a Vice President at Gartner, and also boasts experience running her own change management consultancy and leading people & change initiatives at FTI Consulting."The modern workplace presents a multitude of challenges for businesses," says Bob Osmond, President of Racepoint Global. "From navigating the complexities of hybrid work to harnessing the power of AI and fostering a diverse and inclusive workforce, leaders need effective communication strategies to drive engagement and innovation.""Amy Palladino is a recognized leader in the communications industry," Osmond continues. "Her extensive experience partnering with renowned brands to guide them through major transformations makes her an invaluable asset to Racepoint Global. We are confident that under her leadership, RPG Prism will empower our clients to create a more informed, inspired, and collaborative workforce."Palladino's appointment underscores Racepoint Global's commitment to providing clients with the tools and expertise needed to thrive in today's dynamic business environment.

Bibi Hilton, a highly respected figure in the PR world, is rejoining the agency scene as Chief Client Officer for Global Markets at Ketchum.Hilton boasts an impressive career, having spent 13 years as Managing Director of Golin London before moving to IPG, the parent company, as Global Engagement Director on the Unilever account. In 2020, she transitioned to the social enterprise sector, leading Creative Access as Communications Director and ultimately becoming CEO in 2022. Hilton also served as President of the Women in PR network from 2018 to 2021.At Ketchum, Hilton will oversee client experience across all markets outside the US. A key focus will be ensuring Diversity, Equity, and Inclusion (DEI) remains a core aspect of the agency's client service.Jo-ann Robertson, Ketchum's Global Markets CEO, expressed her admiration for Hilton, citing both her past accomplishments and their shared commitment to DEI. Robertson highlighted the importance of integrating DEI into client experience, stating, "There was really only one person for the job." She praised Hilton's ability to build strong relationships and her commitment to listening to clients' needs.Hilton's arrival coincides with the upcoming appointment of Ruth Allchurch as Ketchum's UK CEO in April. Robertson emphasized the collaboration between them, stating, "…she and Ruth will be spending a lot of time together to make sure we are elevating client experience in our biggest market."Motivated by a desire to innovate and elevate client service, Hilton expressed her excitement about rejoining the PR industry at Ketchum. She highlighted the agency's shared values and her admiration for Robertson's leadership in DEI. Hilton plans to focus on "heightening our clients' experience and innovate," fostering collaboration across markets, and challenging industry norms. She also emphasized her commitment to building diverse teams that drive client growth.Hilton's appointment comes after the recent departure of Ketchum's UK Chief Client Officer, Alicia Solanki, to Team Lewis. This new role marks the first of two Chief Client Officer positions for Ketchum, with Robertson planning to appoint a US counterpart soon.