Adgully?ÇÖs IMAGEXX Summit and Awards 2024, the premier PR industry event, took place on July 18, 2024, at the Holiday Inn, Aerocity, Gurgaon. This prestigious event brought together industry leaders, professionals, and innovators to celebrate excellence in public relations and communication.The event witnessed an engaging keynote address by Aakriti Bhargava, Co-Founder, Wizikey, on ?ÇÿTech to the Rescue of PR: How Tech Will Change Public Relations in This Decade?ÇÖ.Aakriti Bhargava began her keynote by sharing her journey in the PR industry. She said, ?Ç£I have held several roles within PR, starting in an agency, then moving to corporate communications, and eventually running my own agency for ten years. After a decade, I felt something needed to change, and that?ÇÖs how Wizikey was born.?Ç¥Wizikey, Bhargava explained, is a product designed with the belief that technology should serve PR professionals. ?Ç£We are very smart people in this industry,?Ç¥ she noted. To emphasize the need for tech integration, she engaged the audience with a quick survey, asking ?Ç£How many of you have more than five years of experience in PR??Ç¥ Many hands went up. Continuing further, she asked, ?Ç£How many of you use WhatsApp to communicate news with your peers??Ç¥, followed by ?Ç£How many end up collating news in Excel sheets at the end of the month??Ç¥ The responses revealed the widespread reliance on traditional methods, highlighting the need for technological advancements in PR.?Ç£I don?ÇÖt want to delve too much into history, but we must understand how the PR landscape has evolved. From the early 20th century to the 2010s, we primarily consumed print and broadcast media. Then, we experienced a media explosion with websites, social media, and podcasts, which we are still adapting to,?Ç¥ Bhargava noted. She also emphasized the rapid pace at which news is generated today, saying, ?Ç£The speed of news has increased tenfold, if not more.?Ç¥In this fast-paced environment, Bhargava highlighted the unpredictable nature of modern PR crises. ?Ç£Today, crises can erupt on Twitter or any platform instantly,?Ç¥ she said, adding that this unpredictability necessitates a new approach to PR, one that leverages technology to keep pace with the rapid flow of information.?Ç£Why hasn?ÇÖt technology intervened in PR the way it has in other fields like sales or HR??Ç¥ Bhargava pondered. She explained that PR has always dealt with big data manually, but recent advancements in AI and technology now allow for emotional intelligence to be integrated into these systems, making them more effective.Bhargava identified three key areas where technology will significantly impact PR: Speed, Accuracy, and Creativity.Speed: We need to produce reports and media lists quickly. AI can generate reports in seconds, transforming tasks that used to take days.Accuracy: Technology can enhance the accuracy of sentiment analysis and defect detection. AI can process 1 lakh articles in under a second, providing insights we couldn?ÇÖt achieve manually.Creativity: AI can help generate content ideas and match content globally, allowing PR professionals to focus on creative strategies rather than mundane tasks.She cited an example of predictive analysis in action, saying, ?Ç£We worked with a client facing global crises. We set up a system to send negative news alerts directly to their WhatsApp, enabling them to respond instantly.?Ç¥Bhargava emphasized that integrating AI and technology into PR isn?ÇÖt about replacing humans, but complementing their work. ?Ç£For me,?Ç¥ she said, ?Ç£this means fun, science, and magic.?Ç¥