https://theprpost.com/post/7508/

Future of PR: Strategic advisory, technology integration, and networked models

In the fast-evolving media landscape, PR firms are stepping up their game. With changing media habits and the rise of social media, managing an organization's reputation has never been more crucial. PR firms are now seen as strategic advisors, not just managing reputations but also guiding overall strategy.Technology and shifting consumer behaviors are driving this change, leading to financial and management pressures. Clients demand integrated teams that excel across disciplines and agencies. This shift pushes PR firms to upscale their resources, aiming for a 'networked' model where global capabilities boost speed, agility, and talent.Mergers and acquisitions (M&A) in marketing are rapidly evolving. On one level, there are the big communication network groups (WPP, OmniCom, Publicis, Havas, etc.), which have multiple agencies, and on another level, there is significant interest from private equity (PE) firms. These firms are investing heavily to enter the disrupted marketing and communications sector, scaling mid-sized independent shops, and selling them at higher prices. In India, PR veterans Zacharia James and Rishi Seth joined The Practice as strategic investors, having co-founded Six Degrees, which was acquired by WPP's Cohn & Wolfe. These firms offer large payouts to agency founders, scaling and then selling these businesses. Recently, Maven Corporate Advisors acquired a 76% stake in Kaizzen, co-founded by Vineet Handa. PE-backed firms are seizing opportunities in the disrupted marketing sector, scaling mid-sized indie shops to sell them at higher prices. Major IT consulting firms like Accenture, Deloitte, IBM, KPMG, and McKinsey & Company also invested over $1.2 billion in 2017 in acquiring various digital communication firms.Despite the appeal of independent agencies with good client lists, demand for traditional agencies is weak as companies merge and rethink resources amid AI's rise. Global PR firms seek partners with local insights, openness to emerging technologies, visual storytelling, and interactive capabilities to meet stakeholders' demand for a more engaging experience. While Big Data, AI, and VR are powerful tools, their effectiveness lies in engaging stakeholders. PR firms must invest in technologies like Big Data, AI, and Machine Learning to stay ahead. The traditional PR agency model is shifting towards a networked approach. Global capabilities are being utilized to enhance speed, agility, and talent access. In this hyper-connected and transparent age, organizations are re-evaluating their societal purpose to appear authentic and credible. PR and digital campaigns now focus on integrated ideas and voices, promoting organizations as committed partners in supporting an inclusive economy and sustainable environment. To remain competitive, PR firms must upscale their skills and meet clients' demands for more senior leadership involvement. This shift requires PR firms to rethink their organizational structures, integrate across all office functions, and play an active role in strategic operations and global partnerships.DISCLAIMER: The views expressed are solely those of the author and do not necessarily reflect the views of ThePRPost.com.