Anjali D’Mello has joined Mastercard as Director, ESEA Communications, taking charge of communications across East and Southeast Asia.D’Mello announced the appointment on LinkedIn, stating that her new role will involve building connections across the region’s markets and working with Mastercard’s leadership team to shape the communications narrative and direction for ESEA.Prior to Mastercard, D’Mello spent over five years at Nium, where she held several communications and public relations roles. Most recently, she served as Global Head of PR & Communications from February 2025 to July 2026. Before that, she was Head of PR for APAC, Middle East & Africa from August 2023 to April 2025, and previously served as Head of PR at Instarem and Nium.D’Mello began her tenure at Instarem in August 2021 as Head of PR & Social before moving into broader communications responsibilities within Nium.Earlier in her career, she held senior communications and marketing roles at Circles.Life, TenX and Lazada Group in Singapore. At Lazada, she worked across branding, social and communications, including brand positioning, integrated campaigns, PR, media, events and influencer engagement.Her earlier experience also includes roles at Social@Ogilvy, Tickled Media, Cosmopolitan TV and IndiaSe Media, along with editorial internships at WGSN and ACP Magazines.

Suman Hughes has been promoted to senior vice president and head of communications for Europe at Mastercard, succeeding Jim Issokson, who recently retired after two decades with the company.Hughes will lead Mastercard’s communications team across Europe, overseeing corporate affairs, reputation, issues management, product communications, brand, employee communications and social media. Mastercard employs around 9,000 people across 30 offices in the region.She will report to Jennifer Erickson, Mastercard’s global head of communications, based at the company’s headquarters in Purchase, New York.Hughes joined Mastercard in 2019 as director of communications for the UK and most recently served as vice president of communications for Europe. Earlier in her career, she spent seven years at HSBC and held agency roles at Instinctif Partners, FTI Consulting and Consolidated.Issokson began his career in political campaigns before moving into the agency sector, working at Edelman and Shift Communications. He joined Mastercard in 2006 as vice president of reputation management and public affairs communications and was appointed to lead communications for Europe in 2021.Reflecting on his retirement in a LinkedIn post, Issokson said his communications career had brought new challenges and opportunities, including managing media issues, adding that he had taken pride in serving as the company’s voice.

Mastercard announced today that Jill Kramer will join the company as Chief Marketing and Communications Officer, effective December 1, 2025. Raja Rajamannar, the current Chief Marketing and Communications Officer, will serve as a senior fellow for Mastercard.“Raja’s impact on Mastercard and the marketing industry has been nothing short of transformative. His creativity, passion and relentless pursuit of excellence have inspired all of us and helped make Mastercard one of the world’s most admired brands. We are deeply grateful for his leadership and look forward to his continued contributions,” said Michael Miebach, CEO.“We are excited to welcome Jill Kramer to Mastercard as our new Chief Marketing and Communications Officer. Jill’s global perspective and deep expertise in B2B marketing will be invaluable as we continue to accelerate our growth and innovation. Her leadership and vision are exactly what we need for this next chapter,” Miebach continued.Jill most recently served as Accenture’s Chief Marketing and Communications Officer, where she led a global, integrated and tech-driven function that drives brand relevance, market differentiation and business growth across industries and geographies. Previously, Jill led Accenture’s brand and advertising, where she was responsible for the stewardship of the Accenture brand, leading all advertising strategies, creative development, production, media planning and buying. During her ten years at Accenture, Jill’s leadership helped the company nearly double its brand value – from $12 billion to $20.9 billion, according to Interbrand’s Best Global Brands Annual ranking.Before joining Accenture in 2015, Jill held successive senior leadership roles at BBDO and DDB, two of the world's most creative agencies, and delivered award-winning core business-to-business brand development, digital marketing and communications for some of the most iconic brands, including AT&T and ExxonMobil.Jill serves on the board of directors of the Ad Council and has been named one of Forbes’ Most Influential CMOs for three consecutive years. She holds a Bachelor of Arts in communications from the University of Massachusetts, Amherst.

Singapore: Mastercard has selected Archetype as its new agency for Asia-Pacific public relations, following a competitive review process, according to reports. Archetype will take over the regional hub mandate previously held by Golin, which parted ways with the financial services giant last year.Golin, the incumbent agency for over three years, did not participate in the recent pitch process.Archetype will lead regional corporate communications, storytelling, and strategic engagement, collaborating with existing local partners like Weber Shandwick.Barkha Patel-Zinzuwadia oversees communications, while Julie Nestor heads marketing and communications for Mastercard in Asia-Pacific.Barkha Patel-Zinzuwadia, SVP of Communications at Mastercard, said: "Following a rigorous pitch process, we selected Archetype for their strong understanding of the regional landscape and their ability to bring our communications story to life."The number of agencies involved in the pitch process is not officially confirmed. While Archetype takes over the regional hub, Weber Shandwick continues to handle local market PR in most of Asia-Pacific.Mastercard also collaborates with Ketchum for global communications, particularly in the US.Overall, this move reflects Mastercard's continued commitment to strengthening its communications efforts in the strategically important Asia-Pacific region.