https://theprpost.com/post/7844/

Building Genuine Connections in the Evolving World of PR

Authored by Archana Ramesh, Senior Vice President - Business and Operations, Passion 4 CommunicationPublic relations as a profession and practice have evolved immensely over the past decade, shifting from traditional methods to the fast-paced digital landscape. This categorical shift calls for a deeper look into changing communication strategies and emphasizes the importance of establishing authentic connections with the media.The Foundations of ExcellenceIn the past, PR was deeply rooted in personal interactions. It was a proactive art form, focused on building strong, genuine relationships with journalists. Seasoned PR professionals often highlighted the value of face-to-face meetings, understanding journalists' interests, and offering insightful ideas to create lasting bonds.I remember my early career days as a trainee. I had targets for the number of journalists to meet. My peers gave me specific tasks to complete and prepare reports highlighting the outcome. This practice continued for years, and I passed it on to my peers and juniors as well. I remember spending hours with journalists over coffee, discussing trends related to my client's sector and beyond, leading to many high-impact opportunities. Initially, I didn't understand the motive behind it, but gradually, I realized the immense value of these relationships with the media.The Shifting Landscape: A Decade of Transformation in PRIn the last decade, there have been drastic changes in the PR industry, mainly due to the change in industry trends and practices. Second, the business world has transformed immensely and become more conscious of its social and environmental impact. PR has responded to this call by adapting to new strategies and methods to meet the challenges and opportunities arising out of business requirements from varied sectors. PR has also evolved to incorporate storytelling around key themes like CSR and sustainability.Another aspect is that relationships with the media have become very transactional. Professionals often only connect for a story, press release coverage, or crisis management. Traditionally, media relations were not just about sharing news but crafting narratives that resonated on a deeper level. Despite new tools at their disposal and the emergence of new age media, traditional practices still hold immense value.Organizations need more integrated communication strategies that blend traditional and new-age formulas that can be implemented across diverse cultural contexts, requiring a more nuanced and adaptable approach. Senior PR practitioners must emphasize this blended approach and encourage teams to proactively craft narratives that align with their clients' needs.For young PR professionals, the task is to continue this tradition, creating stories that go beyond mere facts and forge lasting impressions. Storytelling should be strategic, creating emotional connections through narratives that resonate with journalists.The COVID-19 paradigm shift: flexibility, speed, and the engagement challengeThe COVID-19 pandemic has been a game-changer for the PR industry, redefining how the world communicates. These changes have brought more flexibility and access, but often at the cost of meaningful engagement. The pandemic has ushered in a new era of communication that is fast and measurable, but at times unwarranted and lacking in credibility.Today, with the media and agencies working from home, there is hardly any desire to meet in person. The digital age demands a reactive approach. Social media and online platforms have revolutionized the game, raising questions about the depth and quality of our connections. Now, press releases are sent via WhatsApp and followed up through messaging. There's little effort to meet the media and build a personal rapport. Embracing Evolution While Honoring Tradition: The Future of PRNavigating the ever-changing media environment requires a shift in mindset for young PR professionals. Recognizing the value of building genuine connections means investing time in understanding journalists beyond the surface. Relationships should extend beyond transactional exchanges and be rooted in mutual respect and understanding. Success in this evolving landscape will depend on maintaining the human touch while embracing digital innovations.PR will continue to evolve, but certain practices and learnings from the past will continue to reap benefits in the future. These enduring principles will go a long way in defining future practices, even as the profession undergoes further changes. In the coming years, along with individual competencies, a professional's mindset and clarity of thought will be tested as they navigate uncertainties and strive to rise above challenges.Disclaimer: The views are expressed are solely those of the author and do not necessarily reflect the views of ThePRPost.com